AuthorPPA Staff

HomeArticles Posted by PPA Staff (Page 43)

Red-Light Camera Ticket FAQs

Running a red light is no joke — it puts you, pedestrians and other motorists in danger. And aside from putting a dent in your car, you can also put one in your wallet with a whopping $100 fine!

Here’s the deal: In some cases, a red light ticket doesn’t need to be issued in-person by a police officer. It can also be issued through the Red Light Camera Program.

Throughout the Philadelphia area, there are 31 intersections with Red Light Cameras installed, and if a vehicle goes through a red light at these intersections, a violation notice will be automatically sent to the owner’s address.

We encourage all motorists to obey the traffic laws. If you have been issued a fine for running a red light, here are some frequently asked questions (FAQs) that can help you figure out your next steps:

Question: How do I pay my Red Light Camera ticket?

Answer: If the Red Light Camera violation is not past due, you have four options to make a payment.

  1. By mail: To Red Light Camera Program, P.O. Box 597, Baltimore, MD 21203-0597
  2. In person: At 45 N. 8th Street
  3. Over the phone: Call 1-844-248-0449
  4. Online: Red Light Camera violations under 30 days old can be paid here.

If the violation has gone past due, you also have four options to make a payment.

  1. By mail: To Parking Violations Branch, P.O. Box 41819, Philadelphia, PA 19101
  2. In Person: At 913 Filbert Street
  3. Over the phone: Call 1-888-591-3636
  4. Online: Red Light Camera violations over 30 days old can be paid here.

Note: To make payments online or over the phone, you will need your citation and PIN numbers. If you’re paying by mail, checks and money orders can be made out to the Philadelphia Parking Authority. Cash payments are not accepted through mail.

Question: Can I be put on a payment plan for Red Light Camera tickets?

Answer: Yes. Payment plans are now available for red light camera violations. Please call 1-888-591-3636 to enroll.

Question: Can I dispute a Red Light Camera ticket I received?

Answer: Yes, you may request a hearing within 30 days of receiving your Notice of Violation. If you don’t make a payment or request a hearing within 30 days of the date of your Notice of Violation, you will lose your right to a hearing and additional penalties will be added to your original fine.

If you would like to request a hearing within 30 days of the date of your Notice of Violation, you have two options:

  1. By mail: Fill out the Hearing Request Form attached to your Notice of Violation and mail to the Red Light Camera Program, P.O. Box 597, Baltimore, MD 21203-0597.
  2. Over the phone: Call 1-844-248-0449

Question: Can I have access to the video/pictures showing my violation?

Answer: Yes, you can view full color images and video here. Just make sure you have your citation or PIN ready.

Question: What are the locations of Red Light Cameras?

Answer: All Red Light Camera locations are listed on our website here and on this interactive map.

Any more questions? Let’s hear them on X (formerly Twitter) or Facebook! And remember — pump those breaks!

Read More

#TBT: Penn’s Landing AutoPark

#TBT AutoPark at Penn's Landing # 1Alright, folks. Time for another stroll down the Philadelphia Parking Authority’s (PPA) Memory Lane.

If you visited Penn’s Landing in the mid ‘90s, there’s a good chance you parked at our lot under the bridge, then made a beeline for South Street.

For nearly five years, the PPA operated the aptly named AutoPark at Penn’s Landing. With over 200 parking spaces, you could park for only $4 before taking in the waterfront, or exploring the always vibrant South Street.

#TBT AutoPark at Penn's Landing # 2Fun fact: The grand opening ceremony was such a big deal, Fredo Corleone showed up!

Ok — so that’s not Fredo, it’s Rocky Morroto, the PPA’s Director of Off-Street Parking, but isn’t the resemblance uncanny? No need for a Halloween costume for Rocky in those years.

Fast forward to 2015: the PPA no longer operates the lot at Penn’s Landing and Rocky’s hair is grayer than clay, but he’s still making sure our garages are on the up and up!

If you’re looking for parking, check out what our current garages and lots have to offer. And if you’re interested in some of the improvements we’re making, check out our 8th & Filbert garage transformation!

Read More

Parking Fails: Volume 1

We’ve all seen our share of bad parking jobs. You know — the types that leave you scratching your head wondering what could have possibly been going through the driver’s mind before turning off the ignition. In fact, some park jobs are so mind boggling, they become Internet viral sensations. Take a look at the gems below and learn from the best, or in this case, the worst.

 

Parking Fail #1Parking Fail #1

There are only two explanations for this one: Either the car merely fell out of the sky, or Ace Ventura went for a joy ride.

Either way, hopefully the owner of the silver Honda had some sort of sense of humor. Maybe their reaction was something like this, but it probably wasn’t.

 

 

 

Parking Fail # 2Parking Fail #2

Sinkholes: they’ll getcha. Imagine walking out of the grocery store to your car only to find it swallowed by the earth. On the surface, the driver appeared to have a superb park job, so this isn’t a parking fail on the driver’s part, but definitely on the parking lot’s part. This is a particularly bad case of “wrong place wrong time.” Could you imagine the call to the insurance company? “Hi, State Farm? Soooo, my car got gobbled up by a sinkhole. I’m covered, right?

 

 

Parking Fail # 3Parking Fail #3

This police officer definitely went home with a story that night. Just look at how he’s trying to process the situation here.

Officer: “Whelp. I think a see the problem here. Ya see, there’s a car wedged in between two other cars.”

What was the recourse here? Even the best tow truck drivers in the world would be dumbfounded. They probably would recommend getting a crane in there, and we don’t blame them.

Do you have a funny or ridiculous parking pic? Share it with us on Twitter or Facebook! Who knows — maybe it’ll be featured on the next edition of Parking Fails!

Read More

Taxis For All Philadelphia In Support of Order 126-11: Modern Taxicab Standards

You are stranded and alone. It is 2 a.m., you are 10 miles from your home, and there is no bus route you can take back. Most have stopped running anyway. You call for a cab for the eighth time, but there is still not a single vehicle in the whole city to take you home. You have been waiting for three hours, hoping that one will come on duty. All you can do is wait.

It is a story common to more than 120,000 people with mobility disabilities in Philadelphia. You do everything right—you call for a ride from a taxicab company (often days beforehand, as is the current policy for wheelchair accessible vehicles) and your ride just never shows up. And when they stand you up, you’re stuck waiting on that lonely corner.

The Philadelphia Parking Authority’s Proposed Rulemaking Order 126-11 ”Modern Taxicab Standards” would solve this problem. The new regulation will require vehicles purchased for taxicab service after a designated date to be wheelchair accessible. If this rule is approved, the precedent of universal accessibility will be set here in Philadelphia and other cities across the nation will be urged to follow suit. We have waited on that lonely street corner long enough.

Accessibility is a civil right. Twenty-five years after the Americans with Disabilities Act was signed into law, politicians and businesses alike are still disregarding the rights of people with disabilities. As with every struggle for civil rights, a shift will only occur through the efforts of those with the strength and courage to correct injustice. We must continue the fight.

This regulation is about more than transportation. Being able to utilize a responsive transit system means being able to participate in society. Being heard and understood starts with being able to come to the table. Accessibility is the first step toward awareness and acceptance, and we can’t afford to wait any longer.

Your part starts with submitting a public comment in support of this rulemaking. It starts with you going to http://www.philapark.org/2015/06/proposed-rulemaking-126-11-modern-taxicab-standards/ and sending an email.

Let’s make the City of Brotherly Love the first city in America with a fully accessible, fully integrated taxicab system—with liberty and taxis for all.

 

Note: The above text was drafted by Taxis For All Philadelphia, an advocacy group promoting unhindered taxicab accessibility for those with mobility disabilities.   

 

Read More

#TBT: AutoPark at Center City

#TBT 15th & ArchIn late 2014, you probably noticed that we added the brand spankin’ new Family Courthouse Garage to our slew of AutoParks in Center City. For this month’s #TBT, we’re not dwelling on 2014. Instead, we’re heading back to the same location in 1992.

Before becoming the Family Courthouse Garage, 1503 Arch Street was a surface lot called AutoPark Center City. In 1992, the AutoPark Center City opened for public use and was constantly filled to the brim until it closed up shop in 2010.

Clearly a lot has changed since 1992. Just look at the first customer’s truck and compare it to today’s Ford F150s! One thing hasn’t changed: 1503 Arch Street is still a perfect jumping off point for a good ole walking tour of Philly.

Now that you’ve stepped into 1992 — jump back to 2015 and see what our Family Courthouse Garage has to offer!

Read More

#TBT: North Philly Neighborhood Lot

#TBT South Philly Nieghborhood LotFor this month’s #TBT, we’re heading back to the early 1990s as the Philadelphia Parking Authority (PPA) broke ground on its neighborhood parking lot at 7100 Ogontz Avenue in North Philadelphia. This throwback picture shows the attendees of the groundbreaking ceremony, from left to right: State Representative, Dwight Evans; PPA Chairman, Herman Wooden; State Senator, Alison Schwartz; and  former Mayor of Philadelphia, Wilson Goode.

After construction was complete, the lot served the business district for close to five years before being redeveloped. Nowadays you won’t find a parking lot if you drive by 7100 Ogontz Avenue. Instead, you can gas up and grab some Tastykakes at M & J Market before hitting the road.

Now let’s fast forward 20 plus years: Parking lots may come and go, but we still offer convenient parking throughout all parts of Philly. In fact, many of our facilities offer discounts such as Early Bird Specials and validations for many tourist attractions!

So the next time you need a parking spot in Philly, check out what our garages and autoparks have to offer. If you have any questions, we’ll get you answers on Twitter and Facebook.

Read More

#UnblockBikeLanes: Continuing the Conversation

bike lane data mapIn December 2013, the Philadelphia Parking Authority initiated #​UnblockBikeLanes — a Twitter hashtag campaign to accomplish the following:

  • Give citizens the opportunity to report b​locked bike lanes via T​witter.​
  • Compile relevant data highlighting the most problematic areas with blocked bike lanes in the city.
  • Engage active voices within the Philadelphia community, in particular, The Bicycle Coalition of Greater Philadelphia.​

Since its launch more than a year ago, there have been over 270 reports of blocked bike lanes via #UnblockBikeLanes. On a daily basis, citizens have responded to our campaign and reported blocked bike lanes.

We’d like to thank the public for providing us with invaluable data and feedback​ on this vitally important issue and continuing the conversation of bicycle safety in Philadelphia.

One question that been frequently asked is, “What’s being done with #UnblockBikeLanes?”​and today we aim to answer that question by sharing the data that we’ve been gathering since December 2013.

Here’s an interactive map​ which highlights bike lane ticket issuance and #UnblockBlockBikeLanes​ reports from December 18th, 2013 to December 18th, 2014. This information allows us to zero in​ on problem areas for proper enforcement. Check out the map, and feel free to reach out to us with any questions or comments.

With the release of this data, it’s our hope that local residents and visitors to our great city will continue utilizing #UnblockBikeLanes and let us know of any bike lane violations.

Again, thank you​ for utilizing #UnblockBikeLanes. We look forward to continuing the conversation ​and remember: if you see a blocked bike lane, tweet us a photo along with the location, time and day with the hashtag #UnblockBikeLanes. You may also call our hotline to report blocked bike lanes at 215-683-9627.

Read More

#TBT: 11th and Market Street Park & Lock Garage

#TBT 11th and Market StreetsRemember a few months ago when we took a look at the grand opening of our Edison Park and Lock Garage? Well, we’re back again!

In 1961, the Edison Park and Lock Garage officially opened to the public, but it wasn’t until 1962 that the garage was officially complete. In the picture to the left, construction workers put on the finishing touches as they meticulously raised a 38 foot sign to the roof. Once the garage was complete, it housed 500 parking spaces on 11th and Market Streets.

Obviously as times  change, so do the parking rates. Just take a look at the sign. The going rate for half-hour parking was only 15 cents!

Nowadays you won’t see the garage on 11th and Market Streets. Instead you’ll see entrances to the soon-to-be renovated Gallery at Market East. In fact, a few blocks away you’ll also notice our 8th & Filbert garage is undergoing a much anticipated transformation! Also, if you haven’t already, make sure you check out the discounts we currently offer at our AutoParks!

Once again, we’d like to thank Margery Sly, Director of the Special Collections Research Center at Temple University, for sharing these pieces of Philadelphia Parking Authority history with us.

Read More

#TBT: Another Trip to the Rittenhouse Square Garage

#TBT Rittenhouse SketchIf you saw last month’s #TBT, you took a stroll into the past and saw the opening ceremony for our old Rittenhouse Square Garage. This time around, we’re taking a glance at an artist’s sketch before it was built.

Before excavation began on February 10, 1953, this artist rendering gave a near perfect glimpse of what the Rittenhouse Square Garage would look like. Nowadays, the garage is still nestled at 18th and Walnut Streets right across from Philly’s treasured Rittenhouse Square Park. So the next time you’re at the Rittenhouse Farmers Market or taking your dog for a walk in the park, glance over to 18th and Walnut Streets.

There you have it. Another trip down the Philadelphia Parking Authority’s (PPA) memory lane. While you’re here check out the discounts we offer at our current garages!

And yet again, we’d like to thank Margery Sly, Director of the Special Collections Research Center at Temple University, for continuing to share pieces of PPA history with us.

Read More

Parking Violations Branch FAQs

ppa-photoHave you ever had to make a trip to our Parking Violations Branch (PVB)? If so, it was probably because you had to pay for a parking ticket. Or maybe you needed to pay towing and impoundment fees. We know — it probably wasn’t the highlight of your day. But we want to make sure your trip to the PVB is quick so you can go about your day.

How can we make your PVB trip quick? By answering your questions before arriving. So check out our PVB FAQs we’ve gathered below. But if you’re not getting answers, let’s hear your concerns on Facebook and X (formerly Twitter) and we’ll get you squared away.

Hours of Operation:

  • Monday – Friday: 8:00 a.m. to 6:00 p.m.
  • Saturday: 9:00 a.m. to 1:00 p.m.
  • Sunday: Closed

Ticketing:

Question: I had my kiosk reciept on the dashboard; why did I receive a ticket?

Answer: If you received a violation and had your kiosk receipt in your vehicle, there are many reasons why you may have received a citation. Here are a few examples: it’s possible that the receipt flipped over when you closed your door, your time may have expired, or perhaps, due to inclement weather, the expired time was simply illegible.

Question: I received an inspection expired violation, but I have proof that my car was inspected. What should I do?

Answer: If you received an expired inspection violation, you must send in a copy of your Emissions Report (which can be obtained from your mechanic) using any of the options listed here.

Question: Is there a statute of limitations on parking tickets?

Answer: There are no statute of limitations for parking tickets.

Question: How many tickets can I receive before my car registration is suspended?

Answer: Vehicle must have six or more open parking tickets issued within the last three years.

Question: How do I find out how many tickets I have?

Answer: There are three ways to find out how many tickets you have:

  1. Call the Parking Violations Branch at 1-888-591-3636. This is an automated system so be sure to use the following prompts to reach a representative: 1, 4, 5 and 1 again.
  2. Reach out to us via X (formerly Twitter) or Facebook.
  3. Send your inquiry to the City of Philadelphia, P.O Box 41818, Philadelphia, PA 19101.

Ticket Payment and Contesting Options:

Question: What forms of payment do you take?

Answer: We accept the following forms of payment:

  1. By mail: Parking Violations Branch, P.O. Box 41818 Philadelphia, PA 19101-1818. Check or money order should be made out to “City of Philadelphia” and include the ticket number being paid. Do not send your check to the Philadelphia Parking Authority. For your peace of mind, please do not mail cash.
  2. In person: Parking Violations Branch, 913 Filbert Street Philadelphia, PA 19107. Weekdays between 8:00 a.m. and 8:00 p.m. and Saturdays between 9:00 a.m. – 1:00 p.m.
  3. By phone: Call (888) 591-3636 to pay by Visa, Mastercard or Check. After the voice response system introduction, press “1″ and have your credit card or bank account information ready. This service is available 24 hours a day, seven days a week. Please note there is a $3.50 processing fee for over the phone payments.
  4. Online: Payments may be submitted online here. Please note there is a $3.50 processing fee for online payments.

Question: How do I get on a payment plan?

Answer: You may qualify for a payment plan if you are unable to pay in full. Call 888-591-3636 for more information. In general, the amount owed must be over $125, you must make a down payment of 25% and you must provide an eligible credit card, debit card or checking account from which automated monthly payments can be electronically withdrawn. The minimum monthly payment is $20 and the maximum term is 12 months.

Question: Where can I pay a Red Light Ticket?

Answer: If the Red Light Violation is not past-due, you have four ways to make a payment.

  1. By mail: To the address that is on both Notices’ of Violation.
  2. In person: At 45 N. 8th Street
  3. Over the phone: 1-844-248-0449.
  4. Online: Red Light Violations under 30 days old can be paid here. Please Note: To make online or over the phone payments, you will need your Notice Number and your PIN.

If the violation has gone past-due, you have four ways to make payment.

  1. By mail: To Parking Violations Branch, P.O. Box 41819, Philadelphia, Pa 19101
  2. In Person: At 913 Filbert Street
  3. Over the phone: 1-888-591-3636.
  4. Online: Red Light Violations over 30 days old can be paid here.

Question: I want to contest a ticket, but am unable to in person. What are my options?

Answer: If you are unable to attend an in-person hearing, you have multiple options for contesting a ticket. Click here for more details.

Booting and Towing Questions:

Question: How many tickets do I need to get on the boot list?

Answer: If you accumulate three or more unpaid parking tickets, your vehicle is eligible to have one of our yellow metal boots attached to it.

Question: Why was my car towed right after being booted without giving me a chance to pay?

Answer: If your vehicle was towed right after being booted, it could have been due to obstruction of rush hour traffic or because it was simply parked in a tow-away zone. For more information pertaining to booting and towing, please visit the Laws & Enforcement section of our website.

Read More