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PLEASE NOTE: If you received a ticket you believe was issued in error, please click below.

Ticket disputes will not be administered through the contact form at the bottom of this page. 


Click Here to Dispute Violation


NOTE: The appeals/hearings of parking tickets are handled by the Bureau of Administrative Adjudication. More information on this process can be found on the PPA Dispute Page.


Payment plans, fees, mail notification of outstanding violations, and questions regarding payments may be directed to the Parking Violations Branch by calling 1-888-591-3636, Monday – Friday, 8 AM to 8 PM. 

Most inquiries can be answered by our Parking Violations Branch:

Please call 1-888-591-3636 and follow these prompts:

Press 1 for English or 2 for Spanish

After selecting your language option, you will be given the following prompts:

Press 1 to make a payment.

Press 2 if your vehicle has been booted or towed.

Press 3 if you received a registration suspension notice for failure to pay parking tickets.

Press 4 to dispute a ticket, report a broken meter or speak with a customer service representative.


Right to Know Requests

The following links contain important information regarding the Parking Authority’s Right to Know Regulations:
Right To Know Law Policy
Right To Know Law Fees 
Right To Know Request Form


If you have a question, we welcome you to contact us by department using the email form below.


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