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PPA Issues Consumer Alert: Cautions use of third-party payment platforms

(PHILADELPHIA) – The Philadelphia Parking Authority (PPA) issued a consumer alert regarding online ticket payments. Customers who use third-party payment platforms have reported delayed payments and high fees. These delays prevent timely retrieval of vehicles after payment or cause additional enforcement. 

The third-party platforms are available online and collect payments for many municipalities.  Instead of governmental entities, these platforms are run by private companies and charge fees which may be high. 

When paying at www.philapark.org, payments are instantly applied and can stop enforcement action immediately. Customers are urged to choose carefully their online payment options.  

In issuing the consumer alert, PPA Executive Director Scott Petri said, “When making online payments, we strongly encourage customers to do so through our official website, www.philapark.org, rather than third-party platforms.”   

The PPA’s consumer alert comes after multiple instances of customers complaining after using third-party payment sites such as payphiladelphiatickets.com, which charges a 3% fee of the amount paid, in addition to a $7.99 service fee. 

“Payments made on third-party sites not only cost our customers a lot more but also may not be credited to their accounts for 24 to 48 hours. Unfortunately, this may result in late penalties and a delay in the release of an impounded vehicle,” said Petri.  

The PPA provides four (4) official methods to make payments. Those payment options include: 

  • Onlinewww.philapark.org 
  • Via Phone: 1-888-591-3636 
  • Via Mail: City of Philadelphia, Parking Violations Branch, P.O. Box 41818 Philadelphia, PA 19101 
  • In-person: 913 Filbert Street, Philadelphia, PA 19107 
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Special Board Meeting: Saturday, September 11, 2021

Due to the public health impact and concerns of the COVID-19 outbreak and in light of recommendations by public health officials, the Authority’s Special Board Meeting scheduled for 9:00 a.m. Saturday, September 11, 2021, will take place via GoToMeeting

Public comment will be accepted and considered. Anyone wishing to submit a comment for the September Special Board Meeting via GoToMeeting or attend the meeting can may contact Kelly Quinn at kquinn@philapark.org. All such emails and requests must be received by Ms. Quinn on or before September 10, 2021 to be considered for the meeting.

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A Meal with a Parking Deal: Restaurant Week Parking Validations

Philly has some of the best food in the nation. Think about it: Where else are you going to get a better cheesesteak or soft pretzel than our nation’s birthplace? And with hundreds of delicious places to eat covering nearly every cuisine imaginable, it can be a tough decision to make.

Here’s the Good News

From September 18-30, restaurants across Center City come together to show off industry-defining meals at a discounted cost during Restaurant Week. Restaurants will offer three-course dinners for only $40 (or $25 during lunch hours) per person. So make your reservations here before it’s too late.

A Meal With a Parking Deal:

Let’s be honest—how are you going to beat high-quality cuisine when it’s at a fixed rate like that? With discounted parking options, of course.

To accommodate Restaurant Week, our Center City garages will offer discounted parking to all patrons dining at participating restaurants. Check out the rates below and be sure to pick up a parking discount voucher before leaving the restaurant.

Autopark at Olde City:

  • Validation rate: Enter after 4:30 p.m., $9.00

Autopark at Independence Mall:

  • Validation rate: Enter after 4:30 p.m., $9.00

Autopark at Jefferson:

  • Validation rate: Enter after 4:30 p.m., $9.00

Autopark at Fashion District:

  • Validation rate: Enter after 4:30 p.m., $7.00

Parkade on 8th:

  • Validation rate: Enter after 4:30 p.m., $7.00

Family Courthouse Garage:

  • Validation rate: Enter after 4:30 p.m., $8.00

If you have any questions, you can always count on the parking gurus on Twitter or Facebook and we will get you squared away.

CREDIT: J. VARNEY FOR VISIT PHILADELPHIA

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Regular Board Meeting: Tuesday, August 24th

*Due to the public health impact and concerns of the COVID-19 outbreak and in light of recommendations by public health officials, the Authority’s Regular Board Meeting scheduled for 10:00 a.m. Tuesday, August 24, 2021, will take place via GoToWebinar. You may register to virtually attend the Board Meeting by clicking Here

Public comment will be accepted and considered. Anyone wishing to submit a comment for the August Regular Board Meeting via GoToWebinar can do so by emailing Kelly Quinn at kquinn@philapark.org. All such emails and requests must be received by Ms. Quinn on or before August 23, 2021 to be considered for the meeting.

BOARD MINUTES & AGENDAS

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