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Pay-by-Plate Parking Kiosks: What You Need to Know

When feeding the meter in Philadelphia, we highly recommend using our widely popular mobile payment app, meterUP. But we get it—some of you may prefer paying directly at the meter or, in this case, parking kiosks. 

Just in case it’s been a while since you had to make an on-street parking payment, we want to ensure you’re on the up and up with our pay-by-plate parking kiosks. Check out the brief run-down below, and feel free to contact us with any issues or questions. 

What is a parking kiosk?

A kiosk, also known as a multi-space meter, is a solar-powered device for managing multiple parking spaces.

What are the features of pay-by-plate kiosks?

  • 9” color touchscreenFour4 languages available ( English, Spanish, French, and Mandarin)
  • Optional receipt
  • Solar Powered
  • Tracks payment by license plate number

What are the benefits of pay-by-plate kiosks?

  • You do not need to display your parking receipts on the dashboard
  • You can use any kiosk as long as you have the zone number you are parked in
  • The kiosk has a full-color touchscreen
  • You can choose whether to print your receipt, have the receipt texted to your mobile device, or not print a receipt.

 

How are the pay-by-plate kiosks different from the old kiosks and coin-operated meters?

The kiosks feature a pay-by-plate platform, eliminating the need for you to display parking receipts on your dashboards. Instead, you input your license plate number when making payment.  After making payment, our officers will check the license plate number with their handheld ticketing device to confirm your payment. Pay-by-plate kiosks also allow you to pay for parking at any kiosk if you correctly enter your license plate number and the zone number in which you parked. 

How many pay-by-plate kiosks are there?

There are approximately 2,000 pay-by-plate parking kiosks installed throughout Philadelphia. 

How do I use the pay-by-plate kiosks?

What forms of payment are accepted at a pay-by-plate kiosk?

The pay-by-plate kiosks will accept credit cards and coins. Mobile payments can also be made through our mobile payment app, meterUP.

How does the Parking Enforcement Officer know I paid?

The Parking Enforcement Officer will scan your license plate number with their handheld ticketing device to verify your payment. 

NOTE: You must ensure your license plate number is correctly entered into the kiosk.

How do I get a receipt?

Obtaining a receipt will be optional. You can print one or have one sent via text message. Receipts can also be obtained online at the link provided below.

https://weboffice.mdc.dmz.caleaccess.com/cwo2receipt/3119

What happens if I get a ticket when I pay for parking?

If you would like to dispute a parking ticket that you believe was issued in error, please follow the instructions located on our website at http://www.philapark.org/violations/.

Do I still have to pay if there is no kiosk in front of my parking space?

Yes, each block regulated by metered parking will have a kiosk centralized in the middle of the block. Parking regulation signs will also indicate that you must pay at the kiosk.

 

Have questions? Get at us on X (formerly Twitter) or Facebook. 

 

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A Meal with a Parking Deal: Restaurant Week Parking Validations

Philly has some of the best food in the nation. Think about it: Where else are you going to get a better cheesesteak or soft pretzel than our nation’s birthplace? And with hundreds of delicious places to eat covering nearly every cuisine imaginable, it can be a tough decision to make.

Here’s the Good News

From Sunday, September 8th – Saturday, September 21st, restaurants across Center City come together to show off industry-defining meals at a discounted cost during Restaurant Week. Restaurants will offer three-course dinners for only $45 (or $25 during lunch hours) per person. So make your reservations here before it’s too late.

A Meal With a Parking Deal:

Let’s be honest—how are you going to beat high-quality cuisine when it’s at a fixed rate like that? With discounted parking options, of course.

To accommodate Restaurant Week, our Center City garages will offer discounted parking to all patrons dining at participating restaurants. Check out the rates below, and be sure to present your Restaurant Week voucher at the Management Office when returning to your vehicle. 

Autopark at Olde City:

  • Validation rate: Enter after 4:30 PM and Exit by 1:00 AM – $9.00

Autopark at Independence Mall:

  • Validation rate: Enter after 4:30 PM and Exit by 1:00 AM – $9.00

Autopark at Jefferson:

  • Validation rate: Enter after 4:30 PM and Exit by 1:00 AM – $9.00

Autopark at Fashion District:

  • Validation rate: Enter after 4:30 PM and Exit by 1:00 AM – $9.00

Parkade on 8th:

  • Validation rate: Enter after 4:30 PM and Exit by 1:00 AM – $9.00

Family Courthouse Garage:

  • Validation rate: Enter after 4:30 PM and Exit by 1:00 AM – $9.00

If you have any questions, you can always count on the parking gurus on X (formerly Twitter) or Facebook, and we will get you squared away.

CREDIT: J. VARNEY FOR VISIT PHILADELPHIA

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Changes to Residential Parking Permit Program

Dear Permit Customers,

Effective Sunday, September 1st, 2024, significant changes will take effect to our residential parking permit program.

We highly recommend reviewing the information below before these changes take effect.

We are committed to providing the best possible service and will assist you through these changes. If you have any questions or need further assistance, please do not hesitate to contact our office at 215.683.9730. Our team is ready to address any concerns you may have.

RESIDENTIAL PARKING PERMITS: Effective Sunday, September 1st, 2024

The cost of Annual Parking Permits is subject to change per City Ordinance Bill #240335 §12-2705, effective Sunday, September 1st, 2024. Due to this update, we cannot process your annual permit until the new pricing takes effect.

There will be an annual $75 flat fee per vehicle per permit. Additionally, there will be a limit of three vehicles per household that may obtain a permit. Motorcycle/Scooter permits will now be $50 annually, not included in the three per household.

We understand that changes in pricing can be concerning, and we want to assure you that this decision was made to improve the overall quality and availability of our services. To ease this transition, we are providing a 30-day grace period for all current

September permit holders. You will have until Monday, September 30th, 2024, to renew your permit without penalty.

Again, if you have any questions or need further assistance, please do not hesitate to contact our permit office at 215.683.9730. Our team is ready to address any concerns you may have.

TEMPORARY PARKING PERMIT CHANGES: Effective Thursday, August 1st, 2024

In accordance with City Ordinance 240335 § 12-2708, the Philadelphia Parking Authority will be implementing the following updates to our temporary parking permit process:

Temporary Parking Permit Durations and Fees:

The Parking Authority may issue temporary parking permits for the following durations and fees:

One (1) day: $7.00
Fifteen (15) days: $75.00
Thirty (30) days: $150.00
Sixty (60) days: $300.00

Temporary parking permits, valid for one calendar day, will be limited to sixty (60) permits per year per household.

Temporary permits will also be available online at www.philapark.org and in person at our permit office located at 35. N 8th St.

 

 

 

 

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Join Us for the PPA’s Chillin’ & Grillin’ Employee Appreciation BBQ!

Dear PPA Family,

We are excited to invite you to the PPA Employee Appreciation BBQ on August 15, 2024, from 12 PM to 3:30 PM on the top of the Parkade on 8th garage.

Beverages and additional eating areas will be available on the 4th and 5th floors.

Please RSVP through one of the below options at your earliest convenience.

Bring those appetites!

Best regards,

The Employee Engagement Initiative

OR

Call at 215-683-9662
Email at [email protected]

 

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PHL IMPRESSION MAKERS – PPA MAINTENANCE II EMPLOYEE JAMES FAULK

PPA Maintenance II employee James Faulk recently received the “Impression Makers” award from Philadelphia International Airport’s (PHL) Employee Recognition Program. This award recognizes employees who provide direct customer service to passengers.

Faulk has been at PHL since 2016 and works the 7 a.m. – 3:30 p.m. shift. In this role, Faulk maintains PPA-operated garages, elevators, and the lobby. His responsibilities include painting, waste disposal, and, in the winter, snow plowing. He strives to keep the airport a safe and clean environment.

“I love my job,” said Faulk. “It’s common courtesy to help people. I would want someone to help my parents if they needed it. I feel good when I help people out of the kindness of my heart.”

While working, Faulk demonstrates values of customer-centrism, transcending expectations, effectiveness, respect, and integrity.

In his nomination of Faulk, passenger Michael Schafer stated, “James helped me find my vehicle on Easter Sunday. I knew my car was in Garage A but did not know what level or row. James noticed I was walking around trying to buzz the car alarm and asked if I needed assistance. He offered to help and drove me around several levels and rows until we finally found the vehicle. He went out of his way to help. It was also his first day on his new shift. I could not have thanked him enough.”

Faulk enjoys working as a team with his colleagues. He believes two hands are better than one, and he appreciates the strong bonds he has with them. A quote he lives by is “Treat people the way you want to be treated.”

One of Faulk’s most memorable moments at the airport is winning this Employee Recognition Award.

In his free time, Faulk loves to spend time with his family and is looking forward to a family reunion in Virginia Beach later this month.

“I appreciate the opportunity to work for the PPA,” said Faulk. “I want to thank the person who nominated me and brought it to my supervisors’ attention.”

The PHL Employee Recognition Program was established by the airport’s Guest Experience (GX) Department. Honorees are nominated by their peers and selected by the GX Council Steering Committee’s Employee Conduct and Recognition Committee. For more information about the program and to nominate an employee, click here

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August 2024: Regular Board Meeting

The Authority’s Regular Board Meeting scheduled for 10:00 a.m. on August 20, 2024, will be held in-person at PPA Headquarters and virtually via Microsoft Teams webinar. You may register to attend the Board meeting virtually HERE.

Anyone wishing to make comment at the Regular Board Meeting via the Webinar must contact Kelly Quinn at [email protected]. All such emails and requests must be received by Ms. Quinn by August 19, 2024 to be considered for the meeting.

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