Okay, Philly. We know you’ve been waiting a long time for this, and now we’re happy to say (drum roll please)…
Our mobile payment app, meterUP, is rolling out city-wide!
Let’s jump right into it: On December 11, 2017 our mobile parking app, meterUP, went live, allowing visitors and residents to conveniently pay
In October 2016, at the invitation of the Board, the Auditor General began an audit of the Philadelphia Parking Authority’s human resources policies and procedures. Soon after, the Auditor General initiated a second audit of the PPA’s On-Street Parking program and contracting procedures. The audits were completed and the reports
Tired of cutting your dinner date short to feed the meter? Good news: The Philadelphia Parking Authority’s mobile payment app, meterUP, will be available in the coming weeks!
Here’s what you need to know:
The new meterUP app will allow drivers to pay for parking with a smartphone and remotely add more
(PHILADELPHIA) -- After an initial pilot period, the Philadelphia Parking Authority's hugely popular meterUP pay-by-phone parking application will return shortly and expand citywide over the next four months." After the success of the initial pilot program, we are delighted to offer this very popular and convenient pay-by-phone option to the parking
During the past few weeks, Philadelphia Parking Authority staff have been hosting informational community expos throughout Philadelphia's many neighborhoods. On Monday, November 13th, approximately 30 resident's attended our event at the Oak Lane Library --- and between refunds being issued to getting assistance with parking permits, we're flattered by the
In the coming weeks, Philadelphia Parking Authority staff will be hosting a round of Community Expos for residents throughout the City. With light refreshments being served, our staff will be on hand to provide useful information on:
Residential Permit Parking
How to avoid a parking ticket
After a temporary suspension, the Philadelphia Parking Authority is pleased to announce the return of its hugely popular "meterUP" pay-by-phone parking service.
The Philadelphia Parking Authority board today approved a new vendor for the new mobile parking payment application - which will continue to be called "meterUP." The new vendor is
“You’ve got to be kidding me. Another ticket on my windshield?”
It’s an unsettling sight to see when you first catch sight of your vehicle. Whether it’s one or more tickets, it’s important you take action sooner than later.
Here’s Why:
Timing is crucial. When no action is taken 15 days after
Chairman’s Items - Joesph T. Ashdale
Board Chairman, Joseph T. Ashdale, invited comment from members of the general public.
Members of the taxi industry provided a proposal to expand taxi stand locations throughout Philadelphia.
Ms. Tolson noted that the Authority is already in discussions with the Philadelphia Streets Department regarding
WHAT YOU NEED TO KNOW NOW
FRAUD ALERT:
Fraudulent QR codes have been affixed to some PPA Pay-By-Plate Kiosks. These fraudulent QR codes aim to redirect customers to fake payment apps or websites. Because these fraudulent payments do not go to the PPA, customers could be ticketed. Please DO NOT use any QR
IS2 Statement - January 2026
NOTE: Filling out the mobility access violation reporting form may not result in immediate enforcement action. However, our enforcement team is committed to investigating recurring parking violations that affect the pedestrian right of way.
Additionally, as another option, you may call our communications line at (215)-683-9773 or your local police district
NOTE: Filling out the online Nuisance Vehicle Reporting Form may not result in a towable action. However, our Neighborhood Enforcement Unit is committed to investigating recurring parking infractions that adversely affect Philadelphia’s residents’ and visitors’ safety and will take the necessary enforcement actions if deemed necessary. Your vigilance and cooperation
Lost Ticket - Balance Request
NOTE: Please do not dispute tickets using this form.
This form is only used to request information about a lost ticket or the balance due.
Immediate assistance is not available through this form.
For IMMEDIATE ASSISTANCE,
please call Customer Service at 1-888-591-3636
Monday-Friday 8:00 A.M. to 8:00 P.M.
Thank you — your request has been received.
We've received your lost ticket balance request and will review your information.
You can expect a follow-up at the email address you provided.
Please note that immediate assistance is not available through this form.
If you need to speak with someone now, contact Customer Service:
1-888-591-3636
Monday–Friday, 8:00
FREQUENTLY ASKED QUESTIONS
This form is intended solely for reporting technical issues with the Philly Parking Finder tool. For all other inquiries — including parking tickets, violations, permits, or general questions — please call 1-888-591-3636 or visit our contact page.
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Keeping Philly Moving: Automated Trolley Enforcement
Clear Tracks. Faster Commutes. Safer Streets.
The Philadelphia Parking Authority (PPA), in partnership with SEPTA and the City’s Office of Transportation, Infrastructure and Systems (OTIS), is expanding the Automated Camera Enforcement Initiative to include Philadelphia’s trolley network.
Starting March 2, 2025, trolleys on key routes will be
