Pay-by-Plate Parking Kiosks: What You Need to Know
When feeding the meter in Philadelphia, we highly recommend using our widely popular mobile payment app, meterUP. But we get it—some of you may prefer paying directly at the meter or, in this case, parking kiosks.
Just in case it’s been a while since you had to make an on-street parking
CONSUMER FRAUD ALERT: Malicious Text Messages Falsely Claim Recipients Owe for Outstanding Parking Tickets
(PHILADELPHIA)—The Philadelphia Parking Authority today issued a Consumer Fraud ALERT, warning customers of a malicious phishing scam in which consumers are receiving text messages disguised as coming from the PPA that falsely inform them they owe money for an unpaid parking ticket. Included in the text message is a link
Garages
Garages & Lots
The PPA operates convenient, safe, and inexpensive off-street parking lots and garages throughout the city.
Through competitive pricing that supports our mission, the PPA’s parking rates are typically lower than other lots and garages.
For Towed & Impounded Vehicles, please call – 215-683-9775
For Parking Facilities information, please call – 215-683-9636
Garage & Lot Monthly
Impounded Vehicles
In order to reclaim an impounded vehicle, you must pay for all outstanding tickets as well as tow and storage fees.
You may make payment in full at the following locations:
Parking Violations Branch
800 Arch Street
Philadelphia, PA 19107
8:00 a.m. to 6:00 p.m. Weekdays
9:00 a.m. to 1:00 p.m. Saturday
Lot 10
6 E. Oregon Avenue
Philadelphia,
What to Do if You’re Booted—And How to Avoid It in the Future
If you've found your vehicle adorned with one of our unmistakable yellow boots, it's a sign that you've accumulated three or more unpaid parking, speed, or red-light camera tickets. While most boots are made for walking, ours serve as a reminder to address your outstanding fines promptly.
Avoiding the boot altogether
RFP No. 24-10 Speed Camera Enforcement
This opportunity is being issued by the Parking Authority (the “Authority”), a body corporate and politic created under the laws of the Commonwealth of Pennsylvania in accordance with the Act of June 19, 2001, P.L. 287, No. 22, as amended, known as the “Parking Authority Law”.
The Authority is seeking a
Get a Ticket at a Pay-By-Plate Kiosk? Let Us Know!
As long as there are humans on earth, there will be inadvertent human error — and parking tickets are not foreign to that philosophy, especially if it’s one of your first times using our pay-by-plate parking kiosks.
We get it. Mistakes happen — and we include ourselves in that statement. But
Name Our New App — And Get Rewarded!
PPA is excited to announce in the next coming months, we will release an app that allows customers to make payments and reserve parking in our center city garages. But here's the thing, we need your help. This app needs a name, and we'd like to hear from you.
The PPA
A PEO Scanned Your License Plate — That Doesn’t Mean You’re Getting a Ticket
Sometimes our minds can play dirty tricks on us with false assumptions. If your TV doesn’t turn on, you might assume it’s broken — but it turns out to be unplugged. If your vehicle’s check engine light turns on, one might think something is catastrophically wrong with the engine when
Residential Parking Petition Request
This form is only used to request a petition packet for the installation of residential parking permit regulations on your block.
NOTE: Filling out this form or a petition does not guarantee that the residential permit parking regulations will be installed. Additionally, you must reside on
Monthly Reports 2026
IS2 Statement - January 2026
Mobility Access Violation Reporting Form
NOTE: Filling out the mobility access violation reporting form may not result in immediate enforcement action. However, our enforcement team is committed to investigating recurring parking violations that affect the pedestrian right of way.
Additionally, as another option, you may call our communications line at (215)-683-9773 or your local police district
Nuisance Vehicle Request
NOTE: Filling out the online Nuisance Vehicle Reporting Form may not result in a towable action. However, our Neighborhood Enforcement Unit is committed to investigating recurring parking infractions that adversely affect Philadelphia’s residents’ and visitors’ safety and will take the necessary enforcement actions if deemed necessary. Your vigilance and cooperation
Lost Ticket Balance Due Request
Lost Ticket - Balance Request
NOTE: Please do not dispute tickets using this form.
This form is only used to request information about a lost ticket or the balance due.
Immediate assistance is not available through this form.
For IMMEDIATE ASSISTANCE,
please call Customer Service at 1-888-591-3636
Monday-Friday 8:00 A.M. to 8:00 P.M.
Lost Ticket Request Submitted
Thank you — your request has been received.
We've received your lost ticket balance request and will review your information.
You can expect a follow-up at the email address you provided.
Please note that immediate assistance is not available through this form.
If you need to speak with someone now, contact Customer Service:
1-888-591-3636
Monday–Friday, 8:00
Philly Parking Finder FAQs
FREQUENTLY ASKED QUESTIONS
Report An Issue
This form is intended solely for reporting technical issues with the Philly Parking Finder tool. For all other inquiries — including parking tickets, violations, permits, or general questions — please call 1-888-591-3636 or visit our contact page.
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Automated Trolley Cameras
Keeping Philly Moving: Automated Trolley Enforcement
Clear Tracks. Faster Commutes. Safer Streets.
The Philadelphia Parking Authority (PPA), in partnership with SEPTA and the City’s Office of Transportation, Infrastructure and Systems (OTIS), is expanding the Automated Camera Enforcement Initiative to include Philadelphia’s trolley network.
Starting March 2, 2025, trolleys on key routes will be
