On June 25th, 2019, the Philadelphia Parking Authority (PPA) was awarded the Technology Innovation for Citizens Award by GovTech Magazine for reintroducing its mobile payment application, meterUP. In particular, this award is reserved for government entities that have utilized technology to improve service delivery, user experience and customer satisfaction.
The PPA
What’s the main goal of meterUP?
Simple: to help you avoid getting parking tickets.
Aside from being able to make parking payments through your iPhone or Android phone, you can also extend your parking session if your meeting is running longer than expected, or if you plan on grabbing dessert
Event Request Form
The Philadelphia Parking Authority's Department of Public Engagement is proud to provide informational expo sessions to inform, educate and assist all of Philadelphia's communities. During these informational expo sessions, PPA staff from multiple departments provide hands-on assistance to residents regarding various topics including:
Residential Parking Permits
Avoiding a Parking Ticket
Red
PHILADELPHIA - Mayor Kenney today announced that City departments and agencies will offer flexibility in bill payments to federal workers affected by the partial shutdown of the U.S. government.
“Tens of thousands of federal employees live and work in Philadelphia, and we know some are already struggling,” said Mayor Kenney. “Martin Luther
Have you heard? Jay-Z is coming back to The Ben Franklin Parkway with Made in America, his two-day annual music festival. On Labor Day weekend (September 1–2) a star-studded lineup hits the stage with a wide variety of artists that’ll please every member of your crew. Performers include Jay-Z himself,
Calling all movie buffs: Every Thursday in July and August at 8:30 p.m., one of Philadelphia’s leading FREE summer activities hits the waterfront with Screening Under the Stars at Penn's Landing. With a wide range of blockbuster hits for people of all ages, you’ll want to grab your lawn chairs
Okay, Filadelfia. Sabemos que ha estado esperando esto desde hace mucho tiempo, y ahora estamos felices de decir que (redoble de tambor, por favor)…
¡nuestra aplicación móvil de pagos, meterUP, se está implementando en toda la ciudad!
A grandes rasgos, se trata de esto: El 11 de diciembre de 2017 lanzamos nuestra
Usted tiene opciones:
Entre entrar en una heladería con más de 50 sabores o que le pongan una multa de parqueo que, a su entender, ha recibido por error, recuerde que usted tiene opciones. Es importante evaluar la situación y seguir adelante con la opción que haya tomado, ya sea pagar
The Parking Amnesty program officially ended on April 30th, 2018.
Due to the large number of people who had inquired online at www.phila.gov/parkingamnesty, and the number of people who arrived in person, the Amnesty office will be open for limited hours starting May 1st, 2018.
ONLY individuals that had applied online, or
After an initial pilot period, the Philadelphia Parking Authority's hugely popular meterUP pay-by-phone parking application is being launched today and will expand citywide over the next four months. "After the success of the initial pilot program, we are delighted to offer this very popular and convenient pay-by-phone option to the parking public. Our
IS2 Statement - January 2026
NOTE: Filling out the mobility access violation reporting form may not result in immediate enforcement action. However, our enforcement team is committed to investigating recurring parking violations that affect the pedestrian right of way.
Additionally, as another option, you may call our communications line at (215)-683-9773 or your local police district
NOTE: Filling out the online Nuisance Vehicle Reporting Form may not result in a towable action. However, our Neighborhood Enforcement Unit is committed to investigating recurring parking infractions that adversely affect Philadelphia’s residents’ and visitors’ safety and will take the necessary enforcement actions if deemed necessary. Your vigilance and cooperation
Lost Ticket - Balance Request
NOTE: Please do not dispute tickets using this form.
This form is only used to request information about a lost ticket or the balance due.
Immediate assistance is not available through this form.
For IMMEDIATE ASSISTANCE,
please call Customer Service at 1-888-591-3636
Monday-Friday 8:00 A.M. to 8:00 P.M.
Thank you — your request has been received.
We've received your lost ticket balance request and will review your information.
You can expect a follow-up at the email address you provided.
Please note that immediate assistance is not available through this form.
If you need to speak with someone now, contact Customer Service:
1-888-591-3636
Monday–Friday, 8:00
FREQUENTLY ASKED QUESTIONS
This form is intended solely for reporting technical issues with the Philly Parking Finder tool. For all other inquiries — including parking tickets, violations, permits, or general questions — please call 1-888-591-3636 or visit our contact page.
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Keeping Philly Moving: Automated Trolley Enforcement
Clear Tracks. Faster Commutes. Safer Streets.
The Philadelphia Parking Authority (PPA), in partnership with SEPTA and the City’s Office of Transportation, Infrastructure and Systems (OTIS), is expanding the Automated Camera Enforcement Initiative to include Philadelphia’s trolley network.
Starting March 2, 2025, trolleys on key routes will be
