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meterUP: The Easiest Way to Park in Philly

 

Okay, Philly. We know you’ve been waiting a long time for this, and now we’re happy to say (drum roll please)…

Our mobile payment app, meterUP, is rolling out city-wide!

Let’s jump right into it: On December 11, 2017 our mobile parking app, meterUP, went live, allowing visitors and residents to conveniently pay for parking from the palm of their hands.

Now let’s get into the full details: meterUP not only offers the convenience of paying for parking from any phone, it also offers many other features such as being alerted when your parking session is about to expire! For the complete run-down on meterUP’s features and what to expect, check out the FAQs below. And remember: Before paying for parking with meterUP, make sure you keep an eye out for these signs.

 

Question: What is meterUP?

Answer: meterUP is the easiest way to pay for parking in Philadelphia. No more feeding the meter. No change? No problem! Just meterUP!

 

Question: How do I get meterUP?

Answer: There are three ways to use meterUP to pay for parking in Philadelphia:

  1.  Go to your smartphone’s app store, download and install the meterUP application. meterUP is available on iOS and Android devices. 
  2.  Call toll-free 1-877-727-5303  and follow the prompts for personal assistance.
  3.  Access the Sign-Up webpage on meterUP.org

 

Question: How does the meterUP app work?

Answer: Click here to see a quick video! Once you’ve signed up with meterUP, you can start using your mobile phone to pay for parking wherever you see the meterUP signs.   

  1. After creating a meterUP account,  simply open the app and enter your parking zone number, which is located on meterUP signs, kiosks and meters. The meterUP signs will look like this.
  2.  Select your desired amount of time to park.
  3. Confirm your information  then press the “Start Parking” button and you’re good to go!


Question: Where can I pay for parking with meterUP?

Answer: meterUP payments are accepted on streets with posted meterUP signs.

Please Note: Each street block and street side has its own dedicated meterUP zone number. It’s very important that you select the meterUP zone number on the same side of the street on which you park.

An example of meterUP signs is provided below:

 

Question: Can I use meterUP if my phone isn’t “smart”?

Answer: Yes! You can call 1-877-727-5303 and follow the prompts to pay for parking..

 

Question: What payment methods are accepted in meterUP?

Answer: The meterUP app and many of its features are free of charge, but, to pay for parking you’ll need to confirm a payment method. During the sign-up process, You can select  credit/debit cards, Parkmobile Wallet, Visa Checkout and MasterPass as payment methods. Additional information can be found here.

 

Question: How long can I park?

Answer: Parking time limits vary from location to location.

To ensure you don’t go past the designated time limit, be sure to carefully read the signs where you’re parked.

 

Question: I park at a location before parking regulations go into effect. Can I pay beforehand?

Answer:Yes! If you park at a location before posted parking regulations go into effect, you can start a parking session. You will only be charged during the hours in which posted regulations are in effect.

NOTE: If you park at a location at 7 a.m. but payment isn’t required until 8 a.m., you are able to make a prepayment at 7 a.m.. From there, you will only be charged from 8 a.m. until your parking session ends.  


Question: Will I know when my parking session is about to end?

Answer: Yes! One of the great features of meterUP is customized parking notifications. To set up your customized notifications, go to the “Notifications” tab in your meterUP profile.

 

Question: How do I extend my parking session?

Answer: Once you receive a reminder that your parking session will expire, you can extend your time up to the maximum posted time limit. Simply click the extend button in the app, or call  1-877-727-5303 after you have started a parking session.

 

Question: What’s with this 40 cent convenience fee?

Answer: The 40 cent convenience fee is meant to ensure continued functionality of the meterUP app. The 40 cent convenience fee is applied whenever a transaction is completed within the app. This includes starting and extending parking sessions.

Note: Payments at meters and kiosks don’t require a convenience fee if you choose not to start a parking session with meterUP.  

 

Question: How does a Parking Enforcement Officer (PEO) know I paid through meterUP?

Answer: When you pay with meterUP, we’ll ask you for your license plate. When the PEO enters your license plate number into their ticketing device, they’ll receive a notification that your vehicle is in a paid parking session.

 

Question: How do I review/edit my meterUP account?

Answer: You have several options to review/edit your account:

App: Open the meterUP app and go to your meterUP profile tab. Here you can change, add or remove vehicles, update your payment methods and edit your customized notifications.

Any mobile phone: Dial toll-free 1-877-727-5303 and follow the prompts for personal assistance.

Web: Simply sign-in to your personal account on meterUP.org  using the email address and password you entered during the account setup process.

 

Question: I often park for a period that runs into the time when parking is free. Is meterUP smart enough to adjust for this?

Answer: Yes! If you park for a period that runs into the time when parking is free (5:00-7:00 p.m. for example, when parking is free after 6:00 p.m.), meterUP will only charge you until 6:00 p.m.

 

Question: I heard I can pay with meterUP at select SEPTA train stations. Is that true?

Answer: Yes! The Philadelphia Parking Authority manages three SEPTA parking lots. The locations and their meterUP zone numbers are listed below:

  • Torresdale Rail Station: Zone # 919901
  • Fox Chase Rail Station: Zone # 919903
  • Fern Rock Transportation Center: Zone # 919904

 

Question: I paid for parking with meterUP but still got a ticket. What’s the problem?

Answer: Although we do our best to ensure a seamless transaction, once in awhile, mistakes can happen. If you paid for parking with meterUP and received a ticket, follow these instructions, or fill out the online dispute form provided here.Please be sure to provide the parking ticket number and a copy of your mobile parking receipt. When providing your mobile parking receipt, please make sure it includes the following:

• Vehicle license plate number
• Mobile parking zone number
• Start and end time of parking transaction

Note: It is very important to ensure your license plate number and meterUP zone number are correct before starting your parking session with meterUP.

Question: How do I obtain a copy of my meterUP receipt?

Answer: There are multiple ways to obtain your meterUP receipt:

  • After opening the meterUP app, click the “Activity” tab in the bottom left corner. This will provide you with your recent parking transactions.
  • Receipts can automatically be sent to the email address registered to your meterUP account. Just go to the “Notifications” tab in your meterUP app profile to enable the “email receipt” notification.
  • Receipts and your past parking session history can also be viewed by logging into your account on meterUP.org

 

Question: I have a disabled license plate/placard. How does meterUP give me the courtesy one hour free parking allowance?

Answer: The scenario is exactly the same if you were parked at a stand-alone meter or kiosk. When the Parking Enforcement Officer inputs your plate number into their handheld ticketing device, they’ll check if you paid for a parking session with meterUP. If you’re not in a paid parking session, they’ll begin timing your vehicle and give you the free hour parking allowance.

 

Question: I want to pay for three hours of parking, but the app will only let me pay for two. What’s up?

Answer: The app only lets you pay for parking up to the maximum time limit that is posted. For example, if you are parked in a two-hour zone, you can only pay for up to two hours in one session.

 

Question: Why does the parking rate increase after the maximum time posted?

Answer: Once you have parked past the maximum time posted, you have the option to park longer, but the rate doubles. If you park past the posted time limit a second time, the rate triples. See below for example:

I park at 201 Columbus Boulevard.  The rate is $1.50/hour and the posted time limit is four hours.

I park from 10:00 a.m.- 2:00 p.m. and pay a total of $6.00.

At 1:53 p.m., I receive a notification that my time will expire, and I choose to extend the time.

From 2:00 p.m.-6:00 p.m., the rate is doubled, so I pay $3.00 an hour, a total of $12.00.

At 5:53 p.m., I receive a notification that my time will expire, and I choose to extend the time.

From 6:00 p.m.-10:00 p.m., the rate is tripled, so I pay $4.50 an hour, a total of $18.00.

Note: If you choose to park past the posted time limit three consecutive times, you will be required to move your vehicle to a different meterUP zone.

 

Question: Is my account and credit card information safe?

Answer: The meterUP system, provided by Parkmobile, a PCI Level 1 datacenter,  utilizes industry standard encryption methods to ensure details (name, credit card number, etc) are stored using strong encryption algorithms. Additional information can be found here.

 

meterUP is blocking me from making payment. What’s going on?

Answer: There a couple of scenarios in which meterUP will prevent you from making payment. Please see the below scenarios as they apply to you:

  • meterUP will block payment in a zone when parking is restricted, or when parking is free.
  • If you reached the maximum time limit three (3) consecutive times in a particular meterUP zone, you will not be permitted to start another parking session in that zone for a period of 30 minutes. Once those 30 minutes have passed, you are once again eligible to begin a parking session in that zone.

 

Question: If meterUP is experiencing technical difficulties, does that mean parking is free?

Answer: In the event of technical difficulties preventing payment through meterUP, the parking fee must be paid at the closest meter or kiosk.

 

Question: How can I contact meterUP?

Answer: The meterUP service is provided by Parkmobile, LLC. For assistance with account management, you may call 1-877-727-5303 or contact the Parkmobile Help Center here.

If you believe you were issued a ticket in error while using meterUP, simply follow these instructions, or fill out the online dispute form provided here. Please be sure to provide the parking ticket number and a copy of your meterUP receipt.

Note: Again, it is very important to ensure your license plate number and meterUP zone number are correct before starting your parking session with meterUP.

 

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Philadelphia Parking Authority Statement on the Reports of the Pennsylvania Auditor General

 

In October 2016, at the invitation of the Board, the Auditor General began an audit of the Philadelphia Parking Authority’s human resources policies and procedures. Soon after, the Auditor General initiated a second audit of the PPA’s On-Street Parking program and contracting procedures.  The audits were completed and the reports issued on December 7, 2017.

In September of 2016, the Board began a comprehensive evaluation and transformation of the way the PPA operates. Over the past 15 months our focus has been on the implementation of new and updated policies guided by best practices as we work to fulfill our parking and transportation mission.  Agency-wide employee training covering important workplace subjects has been expanded and made standard procedure in order to ensure that the PPA operates according to the highest ethical standards. The Board also committed to maximum transparency in its operations to restore the trust of the people of Philadelphia to whom we are responsible.

The reports include 117 recommendations, 94 (80%) of which were already implemented. The remaining are being reviewed or are beyond the scope of the PPA’s authority. Our responses, included in the Auditor General’s reports, details our actions over the past 15 months. We are in the process of finalizing the selection of an Internal Compliance Auditor, one of the recommendations in the report, to make certain that appropriate policies and controls are in place.  The auditor will also continually test the PPA’s compliance with those policies and make reports to the Executive Director and the Board.

The Board recognizes that as it changes policies and procedures it must also evidence tangible results. A review of the first seven months of the PPA’s FY 2018 financial statements shows that overall revenue is up $4.6 million, total payroll expense is down $2.9 million. The On-Street Parking Division, the primary focus of the Auditor General’s financial review, shows a year-to-year increase in revenue of $4.1 million, a decrease in payroll expense of $2 million and a decrease in all other expenses of $1.3 million. Most impressive, the funds available for payment to the City and School District from the On-Street Parking program are up $7.4 million above the first seven months of the prior fiscal year.

In his press conference today, the Auditor General asserted that $78 million could have been paid to the School District during the audit period. That assertion does not appear anywhere in the audit report and is not supportable. It assumes that every parking ticket issued over the last five years will be paid in full including penalties. The PPA has an 89% collection rate over a three year period, one of the highest in the country. The collection rate required under the Auditor General’s analysis is unreasonable and is unheard of in the industry. Even those counties where parking tickets are criminal violations which result in arrest and imprisonment do not have a 100% collection rate.

We would like to thank the Auditor General and his staff for their professionalism in the conduct of these audits. They were thorough, rigorous, and disciplined in their work. We appreciate the Auditor General’s recognition that we responded to the audit in a transparent and cooperative manner. The result of the work of both teams will enable the PPA to move forward with sound insights.

As we turn the page on this chapter of the PPA’s history, we do so more deeply committed to providing high quality parking and transportation services for the people of Philadelphia. In fulfilling that mission we also have better tools for providing those services efficiently and with great integrity. Through all these efforts, the Board will continue to monitor our performance and continually strive to move to higher levels of public service.

Attached is a list of 31 major actions the Board and PPA management have taken over the past 15 months.

PPA’s Commitment to Transformation

  • September 27, 2016 – All hiring and promotions frozen.
  • October 13, 2016 – New interim Executive Director appointed by Board.  Hiring freeze continued pending review of need for new positions.
  • October 13, 2016 – PPA Board directs that a professional executive hiring firm be secured to search for a permanent Executive Director.
  • October 13, 2016 – PPA Board directs that an independent human resources firm be hired to audit PPA human resources procedures and policies.
  • October 13, 2016 – PPA Board adopts new sexual harassment policy.
  • October 13, 2016 – PPA Board directs staff to advance the review of the entire Employee Manual.
  • November 7, 2016 – Employee sexual harassment training begins – all employees hired prior to August 17, 2017 have now completed the training.  Employees hired after that date (24 individuals) will be trained in January 2018.
  • November 17, 2016 – The Executive Director changes comp time policy for all senior staff, providing clarity on very limited circumstances when it is permitted.
  • November 23, 2016 – Employee diversity and sensitivity training begins – all management and supervisory employees now trained.
  • December 13, 2016 – PPA Board hires human resources consultant to audit PPA.
  • December 20, 2016 – Pennsylvania Ethic Commission invited to provide training. They conduct first employee training session – 94% management employees have completed training to date.
  • December 2016 – PPA changes employment application process.  Posts jobs on website.
  • December 2016 – Executive Director requires agency-wide reporting on any employee receiving overtime pay or comp time more than 10% of salary.
  • January 2017 – Executive Director removes her position and Deputies from eligibility for comp time in any case.
  • January 24, 2017 – Executive Director hires search firm to screen applicants to be PPA Chief Financial Officer and PPA Controller.
  • February 24, 2017 – PPA Board hires firm to search for and screen applicants for Executive Director.
  • April 28, 2017 – PPA Board approves policy prohibiting nepotism.
  • April 28, 2017 – PPA Board adopts a robust agency-wide policy to determine need for every hire and promotion and a documented process to evaluate applicants, including advertisement.
  • May 9, 2017 – PPA Board Human Resources Committee Chair approves hiring of new Chief Financial Officer.
  • May 9, 2017 – PPA Board Human Resources Committee Chair approves hiring of new Controller.
  • May 31, 2017 – PPA Board approves new Employee Manual.
  • May 31, 2017 – PPA Board approves major reductions to employee benefits.
  • May 31, 2017 – PPA Board approves agency-wide record retention policy.
  • June 28, 2017 – PPA Board approves a new Conflict of Interest Policy.
  • June 28, 2017 – PPA Board approves contracts for outside legal services as a result of a public competitive process.
  • July 31, 2017 – New Director of Information Technology hired after objective screening by a professional search firm.
  • September 7, 2017 – Senior staff and manager training regarding the Pregnancy Discrimination Act and the Americans with Disabilities Act.
  • September 27, 2017 – PPA Board approves a new comprehensive Procurement Policy including requirement to post all contracts on the PPA’s website.
  • September 27, 2017 – PPA Board approves a contract for public relations services after an RFP process.
  • October 27, 2017 – PPA Board approves agenda software that will make all Board Meeting minutes and documents available on the PPA’s website.
  • November 8, 2017 – Two additional ethics training sessions were provided by the Pennsylvania Ethics Commission, with emphasis on the requirements of the annual Statement of Financial Interests.

While we are encouraged by the results of steps taken to date, we are not done.  A continued emphasis on best practices will result in a perpetual process of self-examination and new initiatives.

 

 

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PPA’s meterUP App to Launch in Coming Weeks

 

Tired of cutting your dinner date short to feed the meter? Good news: The Philadelphia Parking Authority’s mobile payment app, meterUP, will be available in the coming weeks!

Here’s what you need to know:

The new meterUP app will allow drivers to pay for parking with a smartphone and remotely add more time to the meter. Registration and use of meterUP will be easy and save customers time and money. Users will be able to extend parking sessions remotely and stop time early to avoid wasting unused minutes. Customized parking expiration reminders will also be featured in meterUP.

The PPA has partnered with Parkmobile, LLC to power the meterUP app. Parkmobile, LLC is highly regarded in the industry, with years of experience and a well-deserved reputation. They are the vendor to many large cities throughout the United States, including New York City, Denver, Dallas, Washington, DC, and Miami.

Beginning in Center City, University City and PPA operated SEPTA rail stations,  both meterUP and Parkmobile will be accepted for mobile payment of meter fees in Philadelphia – and conversely — the meterUP app will be accepted for pay-by-phone parking in any locale in the country where Parkmobile is used. In Philadelphia, streets with posted meterUP signage will indicate the app’s available at that particular location.

Customers will be able to use meterUP by visiting meterUp.org, or downloading the meterUP app available for iOS and Android. Non-smartphone users will also be able to make payment by calling (877-727-5303). All smartphone users will be required to download the new meterUP application.

 

Additional details can be found in our official meterUP press release.

 

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PPA’s Widely Popular meterUP Pay-by-Phone App is Coming Back

 

(PHILADELPHIA) — After an initial pilot period, the Philadelphia Parking Authority’s hugely popular meterUP pay-by-phone parking application will return shortly and expand citywide over the next four months.” After the success of the initial pilot program, we are delighted to offer this very popular and convenient pay-by-phone option to the parking public. Our customers will have the convenience of remotely paying or adding time for parking,” PPA’s Executive Director, Clarena Tolson said.

When initially introduced, meterUP was hailed as a PPA technological innovation aimed at improving customer service and convenience for motorists parking in Philadelphia. It was widely embraced because of its convenience and easy to use, customer-friendly application features.

“Our goal is to improve convenience and the overall parking experience in Philadelphia for all of our customers. We believe meterUP is a major step in the direction of improving customer service and convenience,” Tolson said.

The new meterUP app will allow drivers to pay for parking with a smartphone and remotely add more time to the kiosk. Registration and use of meterUP will be easy and save customers time and money. Users will be able to extend parking sessions remotely and stop time early to avoid wasting unused minutes. Customized parking expiration reminders will also be featured in meterUP. Clearly marked signs and decals with zone numbers and directions on how to use meterUP will be posted throughout the city over the next few weeks.

The PPA has partnered with Parkmobile, LLC to power the meterUP app. Parkmobile, LLC is highly regarded in the industry, with years of experience and a well-deserved reputation. They are the vendor to many large cities throughout the United States, including New York City, Denver, Dallas, Washington, DC, and Miami.

Commenting on the upcoming launch of meterUP, Parkmobile CEO Jon Ziglar said, “Parkmobile is proud to power meterUP — a convenient, accessible option for users to park on-the-go. With more than 7 million users, we have redefined the parking standard. Users no longer have to rely on coins or cards to pay for parking.”

“meterUP uses cutting-edge technology to offer real-time parking solutions on all mobile platforms. Now users will have the option to pay and add time to their parking meter remotely from the convenience of their mobile device. Philadelphia is a progressive, fast-paced city with a parking option to match. We look forward to working with the Philadelphia Parking Authority to offer these services,” he said.

After an initial start-up phase, meterUP and Parkmobile will be accepted for mobile payment of kiosk fees in Philadelphia – and conversely — the meterUP app may be used for payments in any locale in the country where Parkmobile is used.

Customers will be able to use meterUP by visiting meterUp.org, downloading the meterUP app available for iOS and Android, or by calling (877-727-5303). All customers will be required to download the new meterUP application.

 

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Oak Lane Library Community Expo: How’d It Go?

 

During the past few weeks, Philadelphia Parking Authority staff have been hosting informational community expos throughout Philadelphia’s many neighborhoods. On Monday, November 13th, approximately 30 resident’s attended our event at the Oak Lane Library  —  and between refunds being issued to getting assistance with parking permits, we’re flattered by the feedback we’ve recieved:

 

I attended the PPA meeting and it was very, very helpful. I extended service to an elderly woman who’s having a problem and Ms. O’Connor is going to help her and assist me in helping this elderly woman, without her help I don’t know if that would be possible. This meeting was very helpful and I would stress that everyone in the community please come out to their next meeting. Because it was very helpful and the information was very helpful and you can get assistance here. So please come to the next meeting and I will try to keep notice and make a note to everyone that I can in all the churches and communities. Thank you,

P. Hackney

 

I came to the Parking Authority workshop clinic and I found that with a review of my driving record and my parking history that not only did I not have any outstanding tickets but I was also issued a refund. I will expect it in approximately three weeks. So come on down and get your refund!

F. Williams

 

Our next Community Expo will be held Wednesday, November 15th at the Penrose Recreation Center from 6:30 PM to 8:00 PM. Interested in attending? Here are the informational booths that will be available:

  •   Residential Permit Parking
  •   How to avoid a parking ticket
  •   Red Light Cameras
  •   How to enroll in a payment plan
  •   People with Disabilities Signs
  •   Your status with outstanding parking tickets
  •   Abandoned Vehicles
  •   Unclaimed Vehicle Auctions
  •   Contractor’s Placards
  •   PPA employment opportunities
  •   Loading Zones, Passenger Loading Zones, and Valet Zones

 

Psst — by the way, free pretzels and refreshments will be available!

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PPA Hosting Community Expo at Central Library Monday, November 27

 

In the coming weeks, Philadelphia Parking Authority staff will be hosting a round of Community Expos for residents throughout the City. With light refreshments being served, our staff will be on hand to provide useful information on:

  •   Residential Permit Parking
  •   How to avoid a parking ticket
  •   Red Light Cameras
  •   How to enroll in a payment plan
  •   People with Disabilities Signs
  •   Your status with outstanding parking tickets
  •   Abandoned Vehicles
  •   Unclaimed Vehicle Auctions
  •   Contractor’s Placards
  •   PPA employment opportunities
  •   Loading Zones, Passenger Loading Zones, and Valet Zones

Please see below for the Community Expo locations and times.

Mayfair Recreation Center
2900 Saint Vincent Street, 19149
Thursday, October 19, 2017
6:30 PM – 8:00 PM		 South Philadelphia High School
2101 South Broad Street, 19148
Thursday, October 26, 2017
6:30 PM – 8:00 PM
Oasis Church with
Councilwoman Cindy Bass
5248 North 5th Street, 19120
Thursday, November 2, 2017
6:30 PM – 8:00 PM		 Oak Lane Library
6614 North 12th Street, 19126
Monday, November 13, 2017
6:30 PM – 8:00 PM
Penrose Recreation Center
1101 West Susquehanna Ave, 19122
Wednesday, November 15, 2017
6:30 PM – 8:00 PM		 Central Library
1901 Vine Street, 19103
Monday, November 27, 2017
6:30 PM – 8:00 PM

 

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PPA Board Check Presentation

PPA Employees Contribute $6,458 to the Red Cross Hurricane Disaster Relief Fund

Following the September 27th board meeting, employees of the Philadelphia Parking Authority (PPA) proudly presented a check for $6,458 to the Red Cross Hurricane Disaster Relief Fund.

In presenting the check, Board Chairman, Joseph Ashdale stated, “The hardships being endured from hurricanes across the country, and most recently Puerto Rico, prompted our employees to raise these funds for ongoing relief efforts. With many PPA employees’ families living in the disaster stricken areas, we most certainly want to play our part as recovery efforts continue.”

Clarena Tolson, PPA Executive Director, continued, “It’s hard to fathom what many of these disaster stricken families are going through right now. Our employees felt it was imperative to contribute to the much needed relief efforts.”  

In addition to donations being made through payroll deductions, PPA employees also made contributions at donation jars throughout PPA facilities. Funds collected will directly benefit all areas recently affected by  Hurricanes Harvey, Irma and Maria.

For information on how to make a donation to the Red Cross Hurricane Disaster Relief Fund, click here.

 

Pictured above (from the left) Russell Wagner, Board Treasurer; Bernadette Williams, PPA Analyst; Executive Director, Clarena Tolson; Leslie Fletcher, American Red Cross; Karen W. Wrigley, Board Secretary; Sue Cornell, Senior Director of Administration; Board Chairman, Joseph Ashdale; William Raymond, Senior Director of Human Resources.

 

Photo Credit: The Philadelphia Public Record

 

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PPA AutoPark Discounts

 

If there is one thing we know, there’s a place for everyone in Philadelphia.

Art lover? There’s the Philadelphia Museum of Art, First Fridays in Old City and the Barnes Foundation. Food Connoisseur? Everywhere. Literally everywhere. No joke. The Gayborhood, Northern Liberties, Fishtown… yada yada yada. And don’t forget about the history buffs. They have Society Hill, the National Constitution Center and so much more.

The list could go on and on and one thing is for sure—there’s always something to do. Philly balances modern times with a historical twist, so it’s hard not to brag.

Here’s What You Need to Know:

With every place you explore, there’s a place to park right around the corner, and with that comes discounts. A double whammy.

Luckily for you, we have frequent discounts right smack dab in the center of your next trip. Check out discounted parking rates below to start your next adventure in the city.

As always, stay connected with us through Facebook and X (Formerly Twitter) with any questions.

Independence AutoPark Discounts

Jefferson AutoPark Discounts

  •  PHLASH Discount Rate Validation
    • Enter after 9 AM & exit by 7 PM: $11.00
  • Early Bird Special
    • Enter by 8 AM & exit by 5 PM – $16.00
  • Evening Rate
    • Enter after 5 PM & exit by 3 AM: $12.00
  • Scooter Parking
    • Flat rate daily: $5.00

Olde City AutoPark Discounts

  • Ritz Theaters Validation
    • Enter after 12 PM on weekdays: $11.00
  • Early Bird Special
    • Enter between 5 AM and 8 AM, exit by 5 PM: $13.00
  •  PHLASH Discount Rate Validation
    • Enter after 9 AM & exit by 7 PM: $11.00
  • Scooter Parking
    • Flat rate daily: $5.00

The Autopark at The Fashion District

  •  Early Bird Special
    • Enter by 8 AM, exit by 5 PM: $16.00
  • Evening Rate — Enter After 5 PM
    • Maximum to 3 PM: $12.00
  • PHLASH Discount Rate Validation
    • Enter after 9 AM & exit by 7 PM: $11.00
  • Scooter Parking
    • Flat rate daily: $5.00
  • Fashion District
    • Up to 3 hours: $12.00

Family Courthouse Garage Discounts

  • Early Bird Special
    • Enter by 8 AM & exit by 5 PM: $21.00
  • Evening Rate
    • Enter after 5 PM & exit by 3 AM: $15.00
  • Weekend
    • Flat rate per day–exit by 6 AM: $18.00

Gateway Parking Garage

  • Early Bird Special
    • Enter by 9 AM & exit by 6 PM: $18.00
  • Evening Rate — Monday-Friday
    • Enter by 5 PM & exit by 9 AM: $12.00
  • Weekend
    • Flat rate per day: $12.00

Parkade on 8th Discounts

  • Early Bird Special
    • Enter by 8 AM & exit by 5 PM – $17.00
  • Evening Rate — Monday-Friday
    • Enter by 5 PM & exit by 9 AM: $12.00
  • PHLASH Discount Rate Validation
    • Enter after 9 AM & exit by 7 PM: $8.00
  • Evening Rate — Monday-Friday
    • Enter by 5 PM & exit by 3 AM: $12.00
  • Fashion District
    • Up to 3 hours: $12.00

Note:

All of the listed validations from participating businesses must obtain a discount chaser ticket from the appropriate business or center to reduce their parking fee.

All patrons using the PHLASH discount must take their PHLASH ticket to our parking management office.

 

 

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PPA Parking Kiosk

What To Do If You Find A Broken Meter or Kiosk

Nothing lasts forever. Everything has a shelf life. Parking kiosks and meters have to be replaced or fixed every once in awhile, too.

Think about it: Based on the high volume of people using parking kiosks every day, these machines are susceptible to requiring repairs every now and then. So in the event that you do discover a broken meter or kiosk, we want you to let us know!

4 Ways to Let Us Know:

  1. Tweet at us: @PhilaParking
  2. Write to us on Facebook
  3. Call us at 1-888-591-3636 or 215-222-9100 and press option # 1. 
  4. Email us at [email protected]

What Do I Do If I Get a Ticket At a Broken Meter?

1.) Contact our Parking Violations Branch

Call 1-888-591-3636 and a customer service representative will assist you.

2.) Mail Correspondence to:

Parking Violations Branch
P.O. Box 41818
Philadelphia, PA 19101

3.) Fill out and submit this online dispute form.

Note: be sure to include parking ticket number and the number displayed on the meter or kiosk

Once you follow these steps, the ticket is put on a temporary suspend, so no late fees are added. The meter information goes to the meter department at the PPA and a meter mechanic is sent to check out the meter.

If the meter is found to be defective, the ticket will be canceled through the PPA and no hearing is needed. You can also use all of the above ways to contact PPA about a broken meter even if you didn’t receive a ticket.

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Rock & Roll Marathon

Where to Park for The Rock And Roll Half Marathon

 

Attention Runners: It’s go time! Get your sneaks on your feet and don’t look back. The Rock ‘n’ Roll Half Marathon meets The Ben Franklin Parkway again and kicks off fall race season in Philadelphia.

The Lowdown:

On Sat., Sept. 16th at 7:30 a.m., the 5K will start off the two-day race event at Eakins Oval, while the half marathon begins on Sun., Sept. 17th at 7:30 a.m. on the Ben Franklin Parkway and N. 22nd Street.

As runners cross the finish line, they’ll be greeted with some live rock and roll and a complimentary beer at Eakins Oval.

Even though the races are different in size, they’ll both be treated to the same perks. (Psst… If you plan on competing in both races, you’ll earn an additional medal!)

For the complete rundown on this year’s Rock ‘n’ Roll Half Marathon & 5K, check out the website here.

Onto Parking:

Since Rock ‘n’ Roll runners will be taking over the streets, you can expect road closures and a shortage of street parking. Luckily, our 19th and Callowhill lot and Gateway Parking Garage are within close walking distance and offer discounted weekend rates. Spots will likely fill up quick, so plan accordingly and check out the rates below.

19TH & CALLOWHILL STREET LOT

1901 Callowhill St.
Philadelphia, PA 19130

Rates:

  • Weekends – $11.00 (flat rate per day)

GATEWAY PARKING GARAGE

1540 Vine St.
Philadelphia, PA 19102

Rates:

  • Weekends – $7.00 (flat rate per day)

Need further parking guidance? Link up with us on  Facebook or Twitter and we can help get you squared away.

PHOTO CREDIT: COURTESY OF THE ROCK ‘N’ ROLL PHILADELPHIA HALF MARATHON & 5K

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