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HomeBids & SolicitationsRFP No. 24-07 Parking Violation Management System and Customer Support Services

RFP No. 24-07 Parking Violation Management System and Customer Support Services

This opportunity is being issued by the Parking Authority (the “Authority”), a body corporate and politic created under the laws of the Commonwealth of Pennsylvania in accordance with the Act of June 19, 2001, P.L. 287, No. 22, as amended, known as the “Parking Authority Law”.

The Philadelphia Parking Authority (“Authority”) is requesting proposals for a parking management technology, violation processing and related services. The Authority seeks a state-of-the-art, flexible, dependable, and robust parking enforcement, violations, permit, and customer relationship management system that will serve as the main back-of-house system for its operation (“System”).  The System must include the back-office database, cloud-based storage, handheld parking ticketing devices, parking violations printers, and handheld personal computers as necessary for the Authority to complete its work.

Prospective Offerors must register using the Offeror Registration Form (control-click to follow link) prior to the mandatory Pre-Proposal meeting.

In order to be considered an eligible Offeror, Prospective Offerors are required to attend a mandatory Pre-Proposal Meeting that will be held in the offices of the Authority, 701 Market Street, Suite 5400, Philadelphia, PA 19106 on Thursday, November 14, 2024 at 11:00 AM. Potential Offerors may attend in-person or virtually using the Microsoft Teams meeting information.

The sole contact at the Authority regarding this RFP is Shannon Stewart, Manager of Contract Administration, email at [email protected].

Important Documents and Links related to the RFP are below:

RFP No. 24-07 Offeror Registration Form – Offerors must register prior to the mandatory Pre-Proposal Meeting.

RFP No. 24-07 – Notice of Requirements – 2.1.24

RFP No. 24-07 Notice to Offerors – Contains important dates and information pertaining to the RFP.

RFP No. 24-07 Parking Violation Management System and Customer Support Services – RFP Document – Please review carefully , important information pertaining to the RFP can be found in the RFP document.

RFP No. 24-07 Proposal Form – Word version of Proposal Form

Appendix G – Specifications Compliance Matrix – Excel version of Appendix G

RFP No. 24-07 Question Submission Form – Offerors must submit all questions and clarification of instructions using this form.

RFP No. 24-07 Proposal Decline Form – Please complete the Proposal Decline if you registered using the Offeror Registration Form above but have decided not to submit a proposal.

RFP No. 24-07 Pre-Proposal Sign-In Sheet