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Submitting a Parking Enforcement Request

Our Parking Enforcement Officers (PEO’s) run a tight ship while walking their beats. They’re focused on keeping traffic moving throughout Philadelphia, and keeping the streets safe from vehicle-related hazards. They keep their eyes and ears open to where their service is needed.

But sometimes public input helps guarantee areas are being properly enforced. Have you ever come across a car parked on a sidewalk? How about a car illegally parked in a handicapped zone? Or, for anyone who’s been to South Philadelphia, maybe you’ve been parked in by someone who doubled-parked?

Fear no more because the Philadelphia Parking Authority (PPA) has multiple ways for citizens to submit enforcement requests. Let’s take a look:

Before submitting an enforcement request, please take note of the exact location as well as the make and model of the vehicle. A photo would also help if you’re submitting your request via social media.

PLEASE NOTE: Generally speaking, our officers only patrol locations with meters or residential parking permit regulations. Outside of those locations, the local police district would be best to contact for parking enforcement.

Submitting a request via Twitter or Facebook:

  • If you come across a vehicle that should be ticketed or is disrupting traffic flow, take a picture with your phone.

  • After taking the picture, Tweet the picture to @PhilaParking or message us on Facebook.

  • Provide the location and as many details as possible in your Tweet/Facebook message. The city is big! The more information you provide us, the quicker we can address the request.

  • After we receive the photo, we will forward the request to the necessary department.

  • We will let you know that we’ve received the request and have sent it to our enforcement team.

Note: Our social media channels are not monitored 24/7. For an immediate enforcement request in areas we patrol, please follow the steps below.

Submitting a request by phone:

  • If you come across a vehicle that should be ticketed, take note of the make, model, and location of the vehicle.

  • With the information you’ve collected, call our radio room at (215) 683-9775. Our radio room is open 24 hours a day/seven days a week.

  • Provide our enforcement team with the necessary information.

We encourage all citizens to reach out to us if they have an enforcement request. The PPA’s main priority to is improve Philadelphia’s traffic flow while eliminating dangers to public safety. If you have any questions on submitting enforcement requests, feel free to reach out to us on Twitter or Facebook. We’re listening!

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PPA Ends Management of Underground Parking Garage at Love Park

For Immediate Release: June 26, 2014
Contact: Marty O’Rourke @ 215.882.2658

PPA Ends Management of Underground Parking Garage at Love Park

After an extensive RFP (Request for Proposals) process, the City of Philadelphia awarded Chicago based InterPark, LLC, the sale of the underground garage at Love Park for $29.6 million. The sale closed today and management of the garage will be transferred from the Philadelphia Parking Authority to InterPark at 8:30 tonight. 
The garage was built by the City in 1964 as part of the development of JFK Plaza and the Municipal Services Building. It was operated by a private parking firm until 2008 at which time the Philadelphia Parking Authority began managing the garage.  
Laz Parking has been retained by InterPark to manage the facility and will replace all the existing personnel represented by the Teamsters, many of whom have been employed at the garage for over twenty years.
Other PPA parking garages in the area are: Gateway Garage, 1540 Vine Street; AutoPark @ Jefferson, 14-18 S. 10th Street; AutoPark @ Gallery, 44 N. 9th Street. For information on daily and monthly parking rates at these facilities call 215-683-9687 or visit the PPA’s website for other parking options:
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Request for Proposals for Architectural and Related Professional Services

Sealed proposals for architectural and related professional services will be received until  2:00 PM on Friday, July 18, 2014, by the Philadelphia Parking Authority (“the Authority”), a body corporate and politic created under the laws of the Commonwealth of Pennsylvania in accordance with the Act of June 19, 2001, P.L. 287, No. 22, as amended, known as the “Parking Authority Law,” in the offices of the Authority, located at  701 Market Street, Suite 5400, Philadelphia, PA 19106.

Scope of Services

The Philadelphia Parking Authority is seeking proposals from professional architectural firms for services that include but are not limited to consulting and design, including construction phase services, relative to the repair / restoration of the 5th Street entrance stairs and other miscellaneous work at the PPA underground parking garage on Independence Mall.

The RFP for this solicitation will be available, starting at 11:00 AM on Monday, June 23, 2014. Interested firms can obtain the documents by downloading them after first registering as an interested respondent with Serena Blanco, Registration requires providing the contact person and the name, address and phone number of your company.

Respondents are required to attend a mandatory pre-proposal meeting and site visit on Thursday, July 3, 2014 at 10:00 AM.  The mandatory pre-proposal meeting will take place at the Manager’s office, located on the 1st level of the garage when entering on 5th Street.

Deadline for questions is Friday, July 11, 2014 at 2:00 PM. All questions must be submitted in writing by emailing them to Serena Blanco at Questions will not be answered by telephone.

2 RFP for arch – 5th St Stairs – 6 18 2014

RFP for arch – 5th St Stairs – Exhibits D through H

#UnblockBikeLanes with Anthony Kuczynski

photoJust under a year ago, we launched #UnblockBikeLanes on Twitter.  Since its inception, #UnblockBikeLanes has increased our ability to engage with Philadelphia’s cycling community while addressing problematic parking areas. The continued success of #UnblockBikeLanes is attributed to the relentless work ethic of the Bicycle Coalition of Greater Philadelphia, who devised the plan, and Anthony Kuczynski, who helped launch it within the PPA.  

Anthony sat down to answer a few questions about how it’s been going…

Describe your initial thoughts when #UnblockBikeLanes was proposed by the Bicycle Coalition of Greater Philadelphia.

“I was a bit nervous about how it would be implemented.  But I thought the more it was tapped into, the more instrumental it could be in helping cyclists and the traffic flow in Philadelphia.” 

When it was being initiated, what steps did you and your staff take to ensure its success?

“Sarah from the Bicycle Coalition reached out to me asking for statistics for areas where we’re generally issuing bike lane tickets.  We ran reports from January 1st to March 24th of this year and broke them down into different areas where parking and traffic congestions were at a high rate.” 

What can cyclists in Philadelphia expect in the future from the PPA?

Cyclists can expect a responsive agency that is more than willing to address the legitimate concerns of citizens. We’ve also been floating around the idea of patrolling bike lanes on a bike.

Do you consider #UnblockBikeLanes to be a success?

“In the beginning, we had some hiccups just as there are whenever you’re  implementing something new.  But it opened the door for citizens to voice their concerns to us directly.  It’s good to communicate with citizens the best we can because in the end, I think everyone is going to win.  We get to see what citizens go through, and they see how we go about enforcing.”  

Describe how #UnblockBikeLanes has added to PPA’s customer service.

“It has added more responsiveness and lets the public know that we’re more than willing to help.” 

What have you learned through the implementation of #UnblockBikeLanes?

“The passion of the Bicycle Coalition. Everybody should be able to ride a bike through the city if they choose to do so.  From a commuter’s point of view, it makes me realize how we can all share the road.  Everyone is equal and they’re free to use the roads anyway they can.”

As Anthony said, everybody should be able to ride a bike through the city if they choose.  If you’re walking the streets of Philly and notice cars parked in bike lanes, reach out to us on Twitter with #UnblockBikeLanes.

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#TBT: 1961’s Park and Lock Garage

MediaStreamFor this week’s #TBT, we dug up a vintage picture from Philadelphia’s Department of Public Records. Since 1950, the Philadelphia Parking Authority has provided Philadelphians and tourists with convenient parking locations throughout the city. We are committed to continue providing that service as we move forward. New parking garages may be erected in the future, but we never shy away from a trip down memory lane.          

In 1961, the relatively new Philadelphia Parking Authority opened it’s “Park and Lock Garage” at 11th and Market Streets.  The dedication ceremony was attended by many notable figures in Philadelphia such as Councilman Paul D’Ortona, Parking Director, Mr. Thomas Coyle, Miss Philadelphia, Loretta Ann Rissell and other city officials. It’s been 53 years since the dedication ceremony and it’s safe to say many things have changed.  Though our “Park and Lock Garage” no longer exists, our modern parking garages allow Philadelphian’s and tourists to park worry-free while absorbing Philadelphia’s vibrant culture.  Check back with us in 53 more years.  Maybe #TBT will highlight our Independence AutoPark!

For more information on our parking locations, click here.

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Putting Pizazz in the PPA: PEO Marlene Bednarczyk

MarleneEight years ago, Marlene Bednarczyk left the Poconos for the City of Brotherly Love. Recently widowed, Marlene was in search of a job for this new chapter in her life. Marlene found the perfect job for her with The Philadelphia Parking Authority.

“At that time I thought what’s the PPA? And they told me…and I got a job there. I could kick myself for not knowing about this job years and years ago,” she says. After all, Marlene was never meant to work in an office behind a desk. Her enigmatic personality and charm belong out on the streets amongst the people.

 “You’re basically public relations when you’re out on the street,” explains Marlene. She brings her pizazz to the PPA and it’s obvious she loves her job just as much as Philadelphians love her. Everywhere she goes people recognize her, greeting her by her nickname “Hairspray.

“It’s nice to have someone recognize you when you’re out there,” she says, “It feels like you’re not a stranger when you walk down the street.”

Laughing, she says, “I love it when the bus drivers stop driving in the middle of the street and yell ‘Hairspray, how ya doing’, it is such a good feeling because you feel like you’re part of the neighborhood.”

Marlene admits that the job has occupational hazards. However, she feels that it comes down to knowing the right way to handle a situation. She knows the red flags and simply walks away from all uncomfortable, unsafe situations.

“My late husband was a Philadelphia police officer for 27 years,” she explains, “He taught me a lot… He always said two wrongs don’t make a right. If a person starts screaming and you start screaming, you’re not gonna get anywhere.” She takes this Golden Rule mentality to heart, applying it to her job every single day.

Even as one of our most beloved and respected PEOs, Marlene isn’t totally immune to the backlash. The worst name Marlene has ever been called was “nazi.” A young boy on a skateboard yelled that at her just outside Zavino’s on 13th and Sansom. Fortunately, a man seated outside the restaurant reprimanded the kid.

The kindness shown by this gentleman is just one example of many. In fact, whenever someone gets her down, citizens in her patrol area always bring her spirit back up.

“The people of Philadelphia, sometimes they may not like us, but they do step up to the plate, especially in the summer,” explains Marlene. Usually local business owners will insist she come inside to cool off and drink some water.

Marlene mostly patrols in Midtown Village, working the evening shift. This is the ideal set up for her. She explains, “Night work is great to work. It’s quiet. There’s a different kind of clientele,” adding that police officers also find the night shift to be a more peaceful time.

Not only is Midtown Village Marlene’s favorite patrol area, it’s also where she likes to spend her free time. Although she’s a Northeast native, she proudly proclaims, “That’s my second neighborhood!”

She loves to go out and meet up with friends for a drink. “When I go out, I wanna go downtown. I love it!” she exclaims, “I love Woody’s. I have great friends in there. I just love everyone, because they know who I am.”

Marlene spends most of her free time traveling to be with family. “My son is in the army…he’s a lifer,” she explains, “He’s stationed at Fort Campbell [Tennessee] and has been deployed five times.” Her son has three daughters, who she lovingly refers to as “my beautiful divas.”

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