PPA’s Widely Popular meterUP Mobile Payment Parking App Now Available City-Wide
After an initial pilot program, the Philadelphia Parking Authority’s hugely popular meterUP pay by phone parking app is now available city-wide and can now be used at over 8,000 coin-operated meters and 975 kiosks throughout the city.
Commenting on the city wide availability of meterUP, PPA Executive Director Scott Petri said, “We are delighted this very popular and convenient mobile payment option is now available at all kiosks and meters throughout the city. Our customers now have the convenience of paying for parking or adding time remotely anywhere in the city – instead of having to continuously carry cash or coins.”
Hailed as a major PPA technological innovation aimed at improving customer service and convenience for motorists parking in Philadelphia, there have been over 1 million meterUP transactions and over 150,000 downloads since December 2017. The app has been widely embraced — receiving an IOS rating of 4.8 out of 8,200 reviews and a 4.5 Android rating out of 430 reviews at the App Store.
“Our goal with the city-wide expansion of meterUP is to further improve customer service and the overall parking experience in Philadelphia for residents and visitors alike. meterUP is a major step towards improving customer service and convenience through the use of innovation and technology,” Petri said.
The meterUP app allows drivers to pay for parking with a smartphone and remotely add more time to kiosks or coin-operated parking meters. Registration and use of meterUP is easy and saves customers time and money. Users can extend parking sessions remotely and stop time early to avoid wasting unused minutes. Customized parking expiration reminders and the ability to make prepayments are also features of meterUP.
Clearly marked signs and decals with zone numbers and directions on how to use meterUP are posted throughout the city. App users are encouraged to ensure their license plate numbers are correctly entered into their app profiles while referencing the correct meterUP zone numbers when making mobile payments.
The PPA has partnered with ParkMobile, LLC to power the meterUP app. With this mobile payment option available city-wide, both meterUP and ParkMobile are accepted for payment at all kiosks and coin-operated meters in Philadelphia – and conversely — meterUP can be used for payment in any locale in the country where ParkMobile is used and accepted