What to Do if You’re Booted—And How to Avoid It in the Future
If you’ve found your vehicle adorned with one of our unmistakable yellow boots, it’s a sign that you’ve accumulated three or more unpaid parking, speed, or red-light camera tickets. While most boots are made for walking, ours serve as a reminder to address your outstanding fines promptly.
Avoiding the boot altogether is simple: keep those tickets from slipping through the cracks.
Here’s how it works: Upon receiving a parking ticket, you can pay it or dispute it. However, procrastination can lead to additional penalties of up to $65 in late fees. More on that here.
Now, back to the boot. Picture this: you return to your vehicle only to find it clamped with our iconic yellow boot due to multiple unpaid tickets. Here’s what you need to do:
STEP 1: Settle Outstanding Tickets and Boot Removal Fee:
Before the boot can be removed, all outstanding tickets, along with a $150 boot fee, must be settled – and you have multiple options to do this:
By Phone: If you do not know your boot removal number and cannot locate any of your previous tickets, remitting payment by calling 1-888-591-3636 is your best option.
Online Payment: If you have at least one of your outstanding tickets handy, you may pay all outstanding tickets and the boot removal fee by clicking the button below.
In Person: If you prefer to settle your outstanding balances in person, head to the Parking Violations Branch at 913 Filbert Street during the below hours:
Hours of Operation:
Monday – Friday: 8:00 a.m. to 6:00 p.m.
Saturday: 9:00 a.m. to 1:00 p.m.
Sunday: Closed
If paying in full isn’t feasible, go to 913 Filbert Street and inquire about enrolling in a payment plan. You can find more details on enrolling in a payment plan can be found by clicking the button below.
Note: A 50% downpayment is required for booted vehicles to enroll in a payment plan. Additionally, the $150 boot removal fee is not eligible for a payment plan.
STEP 2: Our booting crew will be dispatched to release your vehicle from its clamped state once your outstanding balances are satisfied.
Have any questions about the booting process? Don’t hesitate to reach out to us on X (formerly Twitter) and Facebook! We’re here to help. And while you’re here, check out the video below for more insight into booting/towing operations.