GovTech Magazine’s Innovation & Technology Award

On June 25th, 2019, the Philadelphia Parking Authority (PPA) was awarded the Technology Innovation for Citizens Award by GovTech Magazine for reintroducing its mobile payment application, meterUP. In particular, this award is reserved for government entities that have utilized technology to improve service delivery, user experience, and customer satisfaction.

The PPA relaunched its meterUP mobile payment application in December 2017. Since then, meterUP’s popularity has continued, with over three hundred thousand downloads and three million parking transactions completed. MeterUP’s popularity and convenience are also indicated by a 4.8 out of 5 rating on iOS and Google Play app stores.

In addition to the convenience of remotely paying all on-street parking meters in Philadelphia, meterUP allows users to end their parking session early while only charging them for the time they are parked.  This feature is not available in any other first-class city and is considered one of the most popular features among our customers.