As PPA Plans Launch of New Kiosks, Widely Popular meterUP Mobile Payment Parking App Hits 300,000 Download Milestone
(PHILADELPHIA) The Philadelphia Parking Authority’s hugely popular meterUP pay by cell parking app hit the 300,000 download milestone today.
The meterUP app is available city-wide and can be used at over 8,000 coin-operated meters and 975 kiosks throughout the city.
The continued success of meterUP comes as the PPA anticipates installing new kiosks in the summer. The new kiosks will require customers to enter their license plate numbers while making on-street parking payments.
Commenting on the milestone, PPA Executive Director Scott Petri said, “We are delighted this very popular and convenient mobile payment option is being so widely used by our parking customers. Our customers now have the convenience of paying for parking or adding time remotely anywhere in the city – instead of having to continuously carry cash or coins.”
Hailed as a major PPA technological innovation aimed at improving customer service and convenience for motorists parking in Philadelphia, there have been over 2.8 million meterUP transactions and now over 300,000 downloads since December 2017. The app has been widely embraced — receiving an IOS rating of 4.8 out of 23,000 reviews and a 4.6 Android rating out of 1,144 reviews at the App Store.
“Our goal with meterUP has always been to further improve customer service and the overall parking experience in Philadelphia for residents and visitors alike. We can expect this sentiment to continue as we install new pay-by-plate parking kiosks this summer,” Petri said.
The meterUP app allows drivers to pay for parking with a smartphone and remotely add more time to kiosks or coin-operated parking meters. Registration and use of meterUP is easy and saves customers time and money. Users can extend parking sessions remotely and stop time early to avoid wasting unused minutes. Customized parking expiration reminders and the ability to make prepayments are also features of meterUP.
Clearly marked signs and decals with zone numbers and directions on how to use meterUP are posted throughout the city. App users are encouraged to ensure their license plate numbers are correctly entered into their app profiles while referencing the correct meterUP zone numbers when making mobile payments.
The PPA has partnered with ParkMobile, LLC to power the meterUP app. With this mobile payment option available city wide, both meterUP and ParkMobile are accepted for payment at all kiosks and coin-operated meters in Philadelphia – and conversely — meterUP can be used for payment in any locale in the country where ParkMobile is used and accepted
“The partnership between the Philadelphia Parking Association and ParkMobile has been a great success since we launched the meterUP app in 2017,” says Jon Ziglar, CEO of ParkMobile. “The high volume of transactions and the positive app store reviews show that we are providing a better parking experience in the city.